Terms

1. These general terms and conditions apply to the sale of goods via our online shop. LOGOKRUG, LOGOTELLER and further categories still to come are products of Metma. The seller is Metma, Madeleine Heinrich.

2. These terms apply to adult consumers resident in the EU and to businesses and legal entities established in the EU.

3. We ship to the countries offered in the shop and at checkout. You may also choose pickup. Part of an order can be collected and the rest shipped. We keep the pickup address (name, street, postcode, city) in the shop settings and show it in the cart, at checkout and in order emails.

1. All prices include statutory VAT and are in euro. Shipping costs, pickup costs and the free-shipping threshold are shown in the shop and at checkout.

2. We ship with DHL to the stated delivery address. For pickup we hand over the goods at the displayed location at the agreed time. For mixed orders only the shipped part goes to DHL.

3. At checkout you pay by invoice (bank transfer, payment period as stated on the invoice) or online via Stripe (card, PayPal, and Apple Pay or Google Pay if your device supports them). Online payments are collected at checkout. Price reductions require a separate agreement.

If the buyer is a business, merchant or legal entity, the following applies:

The customer’s claims for defects become time-barred after 12 months. This does not apply

• – if we fraudulently conceal the defect;
• – if we have assumed a guarantee for the quality of the item / our service or a durability guarantee and the defect falls under this guarantee;
• – to any customer claims for damages aimed at compensation for bodily or health injury. We are liable to the statutory extent for every culpable violation of life, body or health.
• – to any customer claims for damages based on a grossly negligent breach of duty on our part or on an intentional or grossly negligent breach of duty by our legal representative or vicarious agent;
• – to claims based on a culpable breach of our duty to deliver the purchase item free from material and legal defects and our duty to transfer ownership thereof;

1. If the customer is a merchant, business or legal entity, the law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods, even if the customer is based abroad.

2. If the customer is a merchant, our registered office is the place of jurisdiction for all disputes arising from or in connection with the concluded contract.

3. Should a provision be or become invalid, the validity of the other provisions shall remain unaffected.

The European Commission provides a platform for out-of-court online dispute resolution. The ODR platform is available at: https://ec.europa.eu/consumers/odr/

Our email address is: info@logokrug.de

We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board and are not willing to do so. Nevertheless, we endeavour to settle differences amicably. Please write to info@logokrug.de .